When your champion leaves, the account shouldn’t.
The Pain
Key contacts churn. The new stakeholder asks, “what did we buy again?” CSMs scramble through old threads and slides.
The AI Continuity Guard
- Contact change detection: monitors LinkedIn + CRM updates.
- Context search: gathers notes, outcomes, risks, and open actions.
- Continuity template: builds a new-champion intro pack automatically.
How to Use
- Search
account:"AeroData" contact:former champion:true - Open Continuity Plan → value summary, roadmap, next steps.
- Email to new exec in one click.
Impact
- −70 % renewal risk after champion change
- +25 % advocacy rebuild speed
- Zero knowledge loss
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