Find Customer Threads by Domain (Gmail Search, Fast)

View every conversation with a customer — across senders, CCs, and labels — in one click.

The Challenge

Customer conversations scatter across multiple reps and aliases. Traditional Gmail search only shows part of the picture.

Manual Approach

• Search @customer.com in Gmail
• Scroll through dozens of partial threads
• Lose visibility on CC’d or forwarded messages

With Context Search AI

• Domain grouping: instantly gathers all emails from a customer domain
• AI threading: merges CCs, forwards, and split subjects
• Attachments view: every doc, deck, or quote in one panel

How to Run It

1. Search: domain:acme.com in Context Search AI
2. Filter by Owner or Team (Sales, CS)
3. Open Unified Thread View

Business Impact

• −60% response lag across teams
• +35% faster customer context recall
• Better SLA compliance

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